The state has seen some Xerox downsizing for some time. The center came at a time when many were moving to the area to take advantage of the widening pool of employees. Xerox came to Greeley in 2012 with much fanfare, announcing a year later it planned to add 1,000 jobs to the area, and prompting attention from Gov. “This decision impacts one specific unit dedicated to a single client and is not associated with Conduent’s previously announced separation from Xerox on Jan. In the statement, the company said the move was driven only by the changing needs of a client. We will also provide a separation package to eligible employees.” Conduent will provide job-search assistance as employees seek new jobs. Affected employees have the opportunity to apply to other positions within the company, including approximately 1,900 work-from-home jobs. “We realize this affects individuals and every effort is being made to ensure that all employees are treated fairly. “Due to the changing business needs of a client supported by our Greeley operations, we are making the necessary yet difficult decision to wind down this facility,” the statement reads. The call center concentrated on handing incoming calls for CVS Caremark, for Medicare Part D prescription drug claims for the elderly. The company, now run by an offshoot of Xerox called Conduent Inc., will lay off 99 employees in its west Greeley office in a move that’s been simmering since this past summer. After five years in business in Greeley, the former Xerox call center will permanently close at the end of March.
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